(Entertainment-NewsWire.com, October 02, 2014 ) Alpharetta, Georgia -- A lot of companies offer a return policy for a certain amount of time after purchase. And most of them provides return and exchange. There is a drawback of this strategy if a customer is not satisfied with the product. That is regardless of how many times an exchange is processed, the customer will never be satisfied with the product. And this will only lead to a waste of money spent on returning the product and shipping an exchange. This will leave not only unsatisfied customer which got tired of the process but also a bad reputation for the company.
Ultimately, return and exchange policy is deemed to be too costly to operate. With this in mind, BioFOG Inc comes up with a different strategy that will guarantee the customers that they will not lose anything. The company implements the return and refund policy. In simple words, if a customer is not satisfied with the product, they will just return the goods back to the company and they will receive full amount of the cost. This might sound disadvantageous to the company but due to its full confidence in the effectiveness of SCOE 10X, the company does not even consider that the odor elimination product it provides the market will be returned to the company or that any customer will be unsatisfied with the results.
For one thing, SCOE 10X reviews are all excellent. A perfect example of this is the testimonial of Nancy Mize from Pagosa Springs, CO. She said, "This product is all it claims to be. Like a miracle, pet odors disappear & it,s easy to use. Thank you, thank you, thank you nancy". This along with hundreds of excellent reviews support the confidence the company has on SCOE 10X.
Nonetheless, BioFOGinc considers this policy necessary to ease the minds of the customers as well as to counter any unforeseen returns. An instruction for the customer to avail a refund is as follows: 1. Customers need to send a return request to the company's support. This is a vital start whenever someone wants to get a refund of the product. 2. Once the return request form is submitted, the Customer Service Department will provide a return authorization number (RAN). This is processed online so the customer will get the RAN right away. 3. Return all purchased items. This includes all battles such as refills and spray bottles. This is done after the customer gets his RAN. 4. Once the items are received, the full refund will then be returned to the customer promptly. It will not be the same as other businesses which issues refund on 2 weeks to a month after return of the items.
BioFOG, Inc always strives for 100% customer satisfaction. All the customer needs to do is contact the company and process the refund application.
About BioFOG, Inc:
BioFOG, Inc., the developer and manufacturer of SCOE 10X, is "THE ODOR ELIMINATION COMPANY".
We specialize in odor elimination / chemical disinfection of bacterial, viral, fungal and biological excretion contaminates (urine, feces, vomit, perspiration, garbage, skunk).
The foundation to BioFOG's success is our proprietary products, each of which has been carefully formulated in-house, while being rigorously and extensively tested for effectiveness and safety in our Alpharetta laboratory. Once a product has successfully passed laboratory testing, it is released for field trials. When field trials are concluded, the product is only then released to our technicians for client service work.
Needless to say, this is a lengthy and exhaustive process. But it is the only way we know how to ensure the 100% effectiveness and safety of our products. This is why we can confidently guarantee our service and products. Our service division stays in business because our products really work!
Our service division has been treating homes and businesses in the greater Atlanta area since June of 2002. BioFog, Inc. was incorporated April 7th, 2005. SCOE 10X is the first product we have released for consumer purchase.
Whether it is your home, office, dog kennel, cat litter box, or garbage pail, BioFOG's SCOE 10X will eliminate (not mask) urine, feces, vomit, perspiration, garbage and skunk odors.
